Problem Steps Recorder – The Handiest Tool You Didn’t Know You Had!

by Jeremiah Plaskett | Jun 19, 2014 | News, Tech Tips, Windows, Workstation

Think about the most recent error message you’ve received on your work computer. Was it something you had to contact your company’s I.T. Department for? Did they ask you a bunch of technical questions that you had a hard time explaining? What about error messages that...

Layer 2 Extensibility options for Business networks

by aharned | Jun 4, 2014 | Routing and Switching

There have been many advancements in networking technology to allow the extension of Business Networks between multiple locations, allowing customers and employees at Satellite or Home offices to access the same resources as if they were plugged in at Corporate...

The long, treacherous journey to the Collaboration Edge!

by Jeremiah Plaskett | Jun 1, 2014 | Collaboration, News

Cisco’s Collaboration Edge is one of the highly touted new capabilities of Unified Collaboration 10.X Framework.  Deploying it however, has not necessarily been an easy or painless endeavor.  This process drew blood.  To be fair, the inherent nature of how this...

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