Category Archives: Meraki


March 6, 2018
Author: Jeremiah Plaskett

Byteworks’ Collaboration Updates: Cisco Spark Hybrid, Cisco Live 2018 Scoops, Cisco Champions 2018

Byteworks' Collaboration Updates: Cisco Spark Hybrid, Cisco Live 2018 Scoops, Cisco Champions 2018

Cisco Spark Hybrid Calling Improvements: Hello fellow Collaboration enthusiasts, if you landed here looking for Cisco Live 2018 scoops, please skip ahead to the sections below, we’re starting this blog with an update on Cisco Spark Hybrid Calling! Was your first experience with Cisco Spark Hybrid Calling not so great?  Like many new and trend-setting products, when Cisco Spark Hybrid Call Services became available a couple of years ago now, it had an inauspicious start.  There were several issues at play.  Let’s be fair though, the complications of…


June 15, 2016
Author: Jeremiah Plaskett

Cisco Collaboration Update: Spark, Meraki Voice, Acano, UC in the Cloud? What to make of it all?

Cisco Collaboration Update: Spark, Meraki Voice, Acano, UC in the Cloud? What to make of it all?

Cisco has been going full steam ahead in the Collaboration market lately.  It started late last year by making big news with the purchase of UK’s Acano, which was lead by former Cisco folks and sold for 700 Million.  Combine this with Rowan Trollope’s complete redo and streamlining of the video product line; taking the overall product set to fewer skus, but much higher quality and interoperability..  Speaking of Trollope, what a start he has had at Cisco.  Mr. Trollope has been the leader of the Collaboration unit…


December 29, 2014
Author: Rob Patmore

Meraki Systems Manager Agent – Windows 7 Installation Failures

Meraki Systems Manager Agent - Windows 7 Installation Failures

In some cases it appears that when attempting to install the Meraki Systems Manager Agent (MerakiPCCAgent.msi) in Windows people have experienced the following error: There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Just before this error is observed, there is a brief period that some text is flashed up on a command-line window but quickly vanishes before it can be read (which as usual is quite helpful)….