Managed Services

Security
Infrastructure
Collaboration
Cloud
Managed Services
Lifecycle Management

Ensure your infrastructure and systems operate at peak performance

If you’re finding it hard to keep up with the management and support of your network, cybersecurity, collaboration, or cloud environment, Byteworks can help.

Leveraging proven processes and procedures, Byteworks will act as an extension of your IT team to help with the operations and optimization of your infrastructure – ensuring it’s not only functioning as it should be but also able to deliver your intended IT and business outcomes continuously.

Byteworks can help you manage, support, and optimize critical infrastructure

With Byteworks Managed Services, you can remove the complexities of managing technology from your daily operations. Byteworks engineers will work as your outsourced IT department or a natural extension of your internal team so you can focus your time, budget, and resources on more strategic initiatives.

Collaboration Management

Byteworks can provide you with a comprehensive suite of monitoring, management, maintenance, and administration services for both collaboration infrastructure and end-user devices – ensuring your collaboration technology continuously meets your organization’s availability, reliability, and quality requirements.

Cloud Management

Are you experiencing challenges with cloud migration, security, compliance, asset management, or cost control? Byteworks engineers are well-versed in everything cloud and can help you manage, operate, and optimize the cloud environments and applications your organization relies on to save time, money, and effort.

Network Management

Byteworks can provide remote management and support for your internal or external network infrastructure – including hardware, software, and data protection applications. Byteworks engineers will reduce the impact of network problems by providing proactive support and resolving issues as they arise with defined SLAs.

Cybersecurity Management

With experience in both the private and public sectors, Byteworks can help you defend your organization from sophisticated cyberattacks. Byteworks engineers will optimize your monitoring, detection, and incident response practices and provide assistance with adds/moves/changes, incident investigation, and service tuning.

Recommended Technology Platforms

Byteworks shall provide technology consulting and support services for the systems/platforms outlined below. Other systems and platforms may be eligible for consulting and support services on a best-effort basis, subject to the availability of those skill sets.

  Enterprise Networking

Byteworks provides expert support and consulting for a range of networking systems, ensuring your enterprise network operates smoothly. We support:

  • Routing: Cisco IOS / IOS-XE on ISR, ASR, and CSR platforms.
  • Switching: Aruba AOS/AOS-CX, Cisco IOS/IOS-XE/NX-OS on Catalyst and Nexus platforms, Cisco Meraki MS-series.
  • Wireless Access Points/Controllers: Aruba, Cisco Wireless LAN Controller (WLC), Cisco Meraki MR-series.
  • ISP / WAN Links: Ensuring reliable and secure internet connectivity.

Physical Security

Enhance your organization’s security with IP security cameras and access control systems:

  • Cisco Meraki IP Security Cameras
  • Verkada IP Security Cameras and Access Control

Network Security

Our security services help protect your network with powerful firewall configurations and advanced identity access management:

  • Firewalls: Cisco ASA/ASAv/NGFWv, Cisco Meraki MX-series, Palo Alto, SonicWall NSA/TZ, Fortinet FortiGate, AWS Network Firewall.
  • Identity Access Management: Aruba ClearPass, Cisco ISE, Cisco Duo, Cisco AMP, FireEye HX, SentinelOne, Deep Instinct, Cisco Umbrella.
  • Cloud Security: Secure your cloud environments with Cisco Cloudlock, AWS Security, and Office 365 Security.
  • Email Security Gateway: Protect email communications with ProofPoint and Cisco CES.
  • Vulnerability Management: Identify and address vulnerabilities with Tenable Nessus.
  • Security Education: Train your team with KnowBe4.
  • XDR & SIEM: Integrate and monitor security data with Rapid7 and Splunk.

Datacenter

We offer consulting and support for virtualization, server management, and storage solutions:

  • Virtualization: VMware, Hyper-V.
  • Server Management: Cisco UCS, HPE ProLiant/BladeSystem.
  • Storage Solutions: NetApp, Dell EMC, Dell Equallogic.
  • Backup and Replication: Veeam, Cohesity DataProtect.
  • Windows Server / Active Directory & Exchange: Support for Microsoft’s essential services.

Collaboration / Unified Communications

We can facilitate seamless communication and collaboration within your organization:

  • Cisco Unified Communications: Manager, Unity Connection, ExpressWay, IP Phones, and Video Endpoints.
  • Cisco Webex: Meetings, Teams, Calling, Contact Center, and Boards.
  • Cisco Unified Contact Center Express (UCCX): Comprehensive contact center solutions.

Cloud Hyperscaler Platforms

Harness the power of the cloud with our expertise in AWS and Microsoft Azure:

  • AWS: From VPC to WorkSpaces, we provide support across key AWS services.
  • Microsoft Azure: Comprehensive support for Azure Virtual Machines, Storage, Backup, and more.

Microsoft and Cisco Support

Access comprehensive support for your Microsoft and Cisco systems with dedicated links to their support pages:

Partner with Byteworks to get it done right the first time

Byteworks is a partnership-driven solutions provider founded on integrity, expertise, innovation, and relationship building. Whether you need to modernize your environment or change how you deliver services to your customers, Byteworks will help you get there efficiently and cost-effectively.

Learn what Byteworks can do for your organization:

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