Case Studies
The IT Problem
Outdated computer systems paired with a paper-based sourcing and fulfillment process meant an unavoidable data loss and underperforming facilities.
The Byteworks Solution
A customized infrastructure links all phases of the product cycle — from orders received, sourcing, and manufacturing to shipping and delivery. By implementing a sophisticated solution of wireless networks, switches and routers, and scannable access points, North American facilities have streamlined operations and workflow to create the optimal environment for employees.
The IT Problem
A commercial bank headquartered in Atlanta, Georgia, struggled with a chronically malfunctioning telephony system. In addition to the daily workload of the bank's busy IT department, the constant communications disruptions were becoming increasingly difficult for the bank's IT Director to manage.
The IT department struggled to stay on top of IT requests, and there was little to no supporting documentation for the telephony system that was in place even to begin
unraveling the root of the problem. The bank needed a partner to invest the time and expertise to streamline the system so that the bank's everyday operations could keep moving.
The Byteworks Solution
Byteworks engineers completed an in-depth analysis and documentation of the entire IT environment before determining the scope of work. This gave everyone an inside look at vulnerabilities and helped to identify and prioritize the bank's most critical needs. The teams then developed and implemented a ticketing system that provided seamless escalation of issues outside the skill set of the bank's onsite technicians.
A customized infrastructure was implemented, linking all phases of the product cycle from orders received, through sourcing and manufacturing, to shipping and delivery.
In the end, the bank was able to streamline operations and enhance the significantly the working environment for its employees with the implementation of a sophisticated solution of wireless networks, switches, routers, and scannable access points.
The IT Problem
A cybersecurity and communications provider to the Department of Defense was looking for a quick turnaround on an out-of-box network solution for use in the harsh environmental conditions of the Middle East. With just 13 days to complete the project, the provider knew they had only one shot at enlisting the right partner to get it right.
The Byteworks Solution
Byteworks and the client joined forces to build the NRTIO network – a fast, flexible, wireless network that connects entry control points to vast databases of user profiles. This sophisticated system captures, processes, analyzes and checks military databases for individual identities in near real-time. The solution was also designed to be ultra-rugged and portable, being made with high-quality, tough materials and a streamlined interface to launch the system in the field with little to no downtime or training.
The IT Problem
A reputable college struggled to keep up with supporting the increasing number of student devices on campus. The college knew they wanted to make an investment in their wireless infrastructure to not only securely support everyone using the network on campus but also to help with their recruitment efforts by showing their commitment to technology. Finding the right partner in addressing the needs of their campus community across students, faculty and staff seemed insurmountable.
The Byteworks Solution
The college enlisted Byteworks, who had previously worked on two other projects for the school, because they knew they could solve problems that others could not fix. Byteworks assessed their current wireless infrastructure, identified critical bottlenecks in the campus connectivity, and designed a robust network capable of supporting all of the college’s user needs now and into the future.
Today, secure wireless access to the college’s online resources is widely available across campus, including academic and administrative buildings and all residential halls, and also provides convenient and secure access to the many campus visitors.
The IT Problem
A successful provider of managed IT services for non-profit organizations was facing an exponential increase in the storage and processing power needed to support their customers. While the success of the provider’s offerings depended entirely on their ability to provide their own customers with a reliable and efficient network, the company was also looking to significantly grow the business and needed a strategic partner to guide them in their planning.
The Byteworks Solution
Considering the budget, Byteworks developed a two-phased plan to quickly address current needs, anticipate long-term growth, and improve the user experience. The first phase of the network design addressed the provider’s need for high-bandwidth connectivity within the core.
The second phase of the network design ensured that the client was adequately prepared for future growth of the data sets they managed for their clients. After completing the two-phased redesign, the network was prepared for more growth and significantly faster, enabling faster services for their customers.