Case Studies

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The IT Problem

Outdated computer systems paired with a paper-based sourcing and fulfillment process meant an unavoidable loss of data and underperforming facilities.

The Byteworks Solution

A customized infrastructure that links all phases of the product cycle — from orders received, through sourcing and manufacturing, to shipping and delivery. By implementing a sophisticated solution of wireless networks, switches and routers, and scannable access points, the North American facilities have streamlined operations and workflow to create the optimal environment for employees.

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The IT Problem

A commercial bank headquartered in Atlanta, Georgia was struggling with a chronically malfunctioning telephony system. In addition to the daily workload of the bank’s busy IT department, the constant communications disruptions were becoming increasingly difficult for the bank’s IT Director to manage.

The IT department struggled to stay on top of IT requests, and there was little to no supporting documentation for the telephony system that was in place to even begin unraveling the root of the problem. The bank needed a partner that could invest the time and expertise to streamline the system so that the bank’s everyday operations could keep moving.

The Byteworks Solution

Byteworks engineers completed an in-depth analysis and documentation of the entire IT environment, prior to determining the scope of work. This gave everyone an inside look at vulnerabilities and helped to identify and prioritize the bank’s most critical needs. The teams were then able to develop and implement a ticketing system that provided seamless escalation of issues outside the skill set of the bank’s onsite technicians.

A customized infrastructure was implemented, linking all phases of the product cycle — from orders received, through sourcing and manufacturing, to shipping and delivery. In the end, the bank was able to significantly streamline operations and enhance the working environment for its employees with the implementation of a sophisticated solution of wireless networks, switches, routers, and scannable access points.

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The IT Problem

A cybersecurity and communications provider to the Department of Defense was looking for a quick turnaround on an out-of-box network solution for use in the harsh environmental conditions of the Middle East. With just 13 days to complete the project, the provider knew they had only one shot at enlisting the right partner to get it right.

The Byteworks Solution

Together, Byteworks and the client joined forces to build the NRTIO network – a fast, flexible, wireless network that connects entry control points to vast databases of user profiles. This sophisticated system captures, processes, analyzes, and checks military databases for individual identities in near real-time. The solution was also designed to be ultra-rugged and portable, being made with high-quality, tough materials and a streamlined interface to launch the system in the field with little to no downtime or training.

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The IT Problem

A reputable college was struggling to keep up with supporting the increasing number of student devices on campus. The college knew they wanted to make an investment in their wireless infrastructure to not only securely support everyone using the network on campus, but also to help with their recruitment efforts by showing their commitment to technology. Finding the right partner that could address all of the needs of their campus community across students, faculty and staff, seemed like an insurmountable task.

The Byteworks Solution

The college enlisted Byteworks, who had previously worked on two other projects for the school, because they knew they were capable of solving problems that others were unable to fix. Byteworks assessed their current wireless infrastructure, identified critical bottlenecks in the campus connectivity, and designed a robust network capable of supporting all of the college’s user needs now and into the future.

Today, secure wireless access to the college’s online resources is widely available across campus, including academic and administrative buildings and all residential halls, and also provides convenient and secure access to the many campus visitors.

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The IT Problem

A successful provider of managed IT services for non-profit organizations was facing an exponential increase in the storage and processing power needed to support their customers. While the success of the provider’s offerings depended entirely on their ability to provide their own customers a reliable and efficient network, the company was also looking to significantly grow the business and needed a strategic partner to guide them in their planning.

The Byteworks Solution

Taking into consideration the budget, Byteworks developed a two-phased plan to quickly address current needs, anticipate long term growth, and improve the user experience. The first phase of the network design addressed the provider’s need for high-bandwidth connectivity within the core.

The second phase of the network design ensured that the client was adequately prepared for future growth of the data sets they managed for their clients. After completing the two-phased redesign, the network was not only prepared for more growth, but also significantly faster, enabling faster services for their customers as well.

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